Frequently Asked Questions

Can I try just one box?

Yes. In fact your first box is always a trial box. No more deliveries are made until you inform us how you want to proceed.

How do I cancel my order?

If you need to cancel deliveries completely or just cancel occasional boxes simply email us or call 01908 568952 before 5pm on the Tuesday before your next delivery and we will act on your instructions.

Flexibility? Can I make sure certain vegetables never go in my box?

Yes absolutely! Just let us know what vegetables you dislike and we will ensure you never get these. Instead we will add something else from our seasonal produce.

What if I receive a rotten vegetable?

We operate a simple refund system. Estimate the cost of the vegetable and deduct it from the cost of your next payment. Please inform the driver or leave out a note so we are aware why you have not paid in full. This puts you in control.

Do I have to be in when you call?

No. When you order your first delivery you can inform us of a location on your property where we can leave the box and pick up payment in case you are not in when we call. We have never had boxes go missing or stolen.

What do I do with the empty boxes?

On your next delivery please give them back to the driver or leave out for collection. They are then reused.

What is your delivery area?

For information on our delivery area please click here.

If I only want vegetarian food in the Milton Keynes local delivery service, can I ensure my vegetarian food does not come into contact with non vegetarian food. 

We only deliver vegetarian food to Milton Keynes, Leighton Buzzard, Towcester, Buckingham and the surrounding areas.

If you feel that your question is still unanswered, please feel free to contact us.